My Fitness Space
Terms & Policies
My Fitness Space - Terms & Policies
Last Updated: [02-July-2026]
Welcome to My Fitness Space, operated by Saniour Ltd ("the Company"). By making a booking or using the facilities, you confirm that you have read, understood and agreed to these Terms & Policies.
1. Health Declaration
By making a booking, you confirm that:
You are physically able to participate in exercise.
You have not been advised by a medical professional to avoid physical activity.
You do not suffer from any medical condition, injury or illness that would make exercise unsafe.
You do not experience chest pain, dizziness, loss of consciousness or any other condition that could place you or others at risk while exercising.
If you have any concerns regarding your health, you will seek medical advice before using the facilities.
You understand that participation in physical activity is voluntary and entirely at your own risk.
2. Age Requirement
Customers must be at least 18 years of age to make a booking.
Customers under the age of 18 may only use the facilities with the prior written consent of a parent or legal guardian and in accordance with any additional requirements set by Saniour Ltd.
3. Assumption of Risk
You acknowledge that physical exercise carries inherent risks, including but not limited to injury, illness and other medical complications.
By using My Fitness Space, you voluntarily accept these risks and agree to exercise within your own physical limits.
4. Booking Policy
All sessions must be booked online before arrival.
Entry is permitted only during your booked session.
Bookings are subject to availability.
Late arrivals do not extend the booked session.
Customers must leave the facilities promptly at the end of their booked session.
Only customers included within the booking may use the facilities.
Access credentials are personal and must not be shared.
Customers are responsible for selecting the correct session, date and number of participants before completing their booking.
5. Cancellation & Refund Policy
Pay As You Go
Pay As You Go bookings must be paid in full at the time of booking.
Bookings may be cancelled or rescheduled up to 30 minutes before the scheduled session.
Eligible cancellations will receive a full refund or booking credit, where applicable.
Cancellations made less than 30 minutes before the scheduled session, as well as no-shows, are non-refundable.
Membership
Membership fees are non-refundable once paid.
Members may cancel or reschedule individual bookings up to 30 minutes before the scheduled session.
Members may cancel their membership at any time.
Membership benefits remain active until the end of the current billing period.
Repeated late cancellations or no-shows may result in suspension or termination of membership under the Fair Use Policy.
General
If My Fitness Space is unable to provide a booked session due to operational reasons, customers will be offered an alternative session, booking credit or refund, where applicable.
Refunds, where applicable, will be processed using the original payment method.
6. Membership
Membership provides access according to the membership plan purchased.
Memberships are personal and may not be shared or transferred.
Members must comply with the Fair Use Policy.
Saniour Ltd reserves the right to approve, suspend or terminate memberships where these Terms & Policies are breached.
7. Fair Use Policy
To ensure fair access for all members:
Members may hold multiple future bookings, subject to availability.
Members may book a maximum of two sessions per day, subject to availability.
Membership is strictly for personal use and may not be shared or transferred.
Repeated no-shows, misuse of the booking system or failure to follow facility rules may result in suspension or termination of membership.
Saniour Ltd reserves the right to investigate and prevent abuse of the booking system where necessary to ensure fair access for all customers.
8. Facility Rules
Customers agree to:
Treat the facilities, equipment and other users with respect.
Use equipment safely and only for its intended purpose.
Return equipment after use.
Leave the training area clean and tidy.
Wear appropriate sports clothing and footwear.
Follow all posted instructions and safety notices.
Report damaged equipment immediately.
Exercise responsibly and consider the comfort and safety of others.
Smoking, vaping, illegal substances, alcohol consumption and inappropriate behaviour are strictly prohibited.
9. Approved Coaches
Approved coaches are independent professionals and are not employees, agents or representatives of Saniour Ltd.
Customers may train independently, with one of our approved coaches or with their own coach.
Customers bringing their own coach must include them within the booking occupancy.
Saniour Ltd is not responsible for the services, advice, training programmes or conduct of independent coaches. Any coaching arrangement is made directly between the customer and the coach.
10. Access
Customers must use only the access method provided for their booking.
Sharing access credentials or allowing entry to anyone not included within the booking is strictly prohibited.
Unauthorised access may result in cancellation of bookings, suspension of membership and refusal of future access.
11. Damage to Property
Customers are responsible for using the facilities responsibly.
Any damage caused through misuse, negligence or failure to follow the facility rules may be charged to the responsible customer.
12. Personal Property
Customers are responsible for their own belongings.
Saniour Ltd accepts no responsibility for lost, stolen or damaged personal property.
13. CCTV
For the safety and security of customers, staff and the facilities, CCTV may be in operation throughout selected areas of the premises.
No cameras are installed in changing rooms, toilets or other private areas.
14. Liability
To the fullest extent permitted by applicable law, Saniour Ltd shall not be liable for any injury, illness, accident, loss, damage or death arising from the use of the facilities, except where such liability cannot legally be excluded.
Customers acknowledge that they participate voluntarily, exercise within their own physical limits and use the facilities entirely at their own risk.
15. Privacy
Personal information is collected and processed in accordance with our Privacy Policy and applicable data protection legislation.
Information provided during the booking process is used to manage bookings, memberships, customer support, access control, payment processing and legal obligations.
16. Communications
By making a booking, you agree to receive transactional communications relating to your bookings, memberships, payments, access instructions, security notifications and other important service updates.
Marketing communications are optional and require your separate consent. You may withdraw your marketing consent at any time without affecting your bookings or membership.
17. Changes to these Terms & Policies
Saniour Ltd reserves the right to amend these Terms & Policies, membership plans, pricing, operating hours and facility rules at any time.
The latest version will always be available on the My Fitness Space website and will apply to future bookings.
18. Contact
Saniour Ltd
Operating My Fitness Space
Rise Urban Art Hotel
Larnaca, Cyprus
Email: info@therisehotel.com
Phone: +35724694694
Booking Confirmation
By submitting a booking, you confirm that:
The information you have provided is accurate.
You have read and accepted these Terms & Policies.
You are medically fit to participate in physical activity.
You understand the risks associated with physical exercise.
You voluntarily use the facilities entirely at your own risk.
You agree to follow all facility rules and instructions while using My Fitness Space.
You agree to receive transactional communications relating to your booking.